Cancellation & Refund Policy:

Digital Web Workz believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

All amounts owed by the client to Digital Web Workz for Services rendered prior to the verified cancellation date must be paid in full. There will be no prorating for partial months throughout the Agreement. Due to account security and privacy concerns, all billing related questions and cancellation requests MUST be made in writing or via email. Cancellation requests will only be processed if made by the initial authorizing party and if received in writing. There will be no refunds of any monies for any cancellation requests made after the cooling-off period of 2 days from the date of order. For security and training purposes, all calls, inbound and outbound, made through Digital Web Workz office are digitally recorded and the recordings form a part of the verbal contract between Digital Web Workz and the client. Any cancellations done after the cooling-off period by the client, for any reason, will lead to a full payment of the agreed price and immediate termination of the contract, unless otherwise mutually agreed between Digital Web Workz and the Client.

Payment:

Client agrees to pay Digital Web Workz the service fee, for any Program or Service Client enrols in, pursuant to the terms of the Payment Plan Client selected, including without limitation, all applicable taxes, if any, in accordance with the billing terms in effect at the time the service fee becomes payable. Client expressly understands, acknowledges and hereby authorizes Digital Web Workz to automatically charge Client’s credit card or debit Client’s bank account once a month or one time as per the Program requirement. Client will be charged as soon as they sign up over the phone. Digital Web Workz also reserves the right to pursue alternative means of payment up to and including debt collection services and customer shall be liable for all collection costs, including without limitation, attorneys fees.

Most Important: Taxes can’t be refunded by us as they are deposited directly at the end of each month, however it might be possible to reclaim those directly from the government.

Refund Policy

Once we have commenced work on your project no refund is available on the 50% deposit paid for your project. Work may include, but is not limited to; contact between yourself and an Account Manager and/or website designer from Digital Web Workz, the commencement of wireframes/prototypes by Digital Web Workz for your project, the commencement of design concepts by Digital Web Workz for your project and other work undertaken by Digital Web Workz in relation to your project.

Due to the nature of the services, Digital Web Workz does not guarantee any refunds upon cancellation. In case of monthly payment, it is understood that payment for next month is released only after reviewing the current month’s performance. Digital Web Workz does not make any guarantees on the basis of traffic/rankings etc. and will not be held responsible for any refund claims thereof. We only provide White label Digital Marketing and Web Development service all over the India and abroad. If you are not happy with our services you’ll get your refund back according to our above mentioned policies.

BO Clause

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.